Return Policy

At Skoder Technologies, we aim to deliver the highest level of customer satisfaction through our products, services, and solutions. If you’re not completely satisfied, we’re here to help.

Digital Products & Services

Due to the nature of digital products and custom software services, all sales are generally final. However, we understand that each case is unique, so we offer the following:

• Service Issues: If you experience technical issues or believe the service was not delivered as agreed, please contact us within 7 days of delivery.
• Eligibility: Refunds are considered for undelivered or significantly delayed services, subject to review and validation.

Subscriptions & SaaS Platforms

• You may cancel your subscription at any time. Cancellations take effect from the next billing cycle.
• We do not offer refunds for partially used subscription periods unless there's a technical failure caused by our system.

Custom Projects

For custom software, branding, or consultancy services:

• Advance payments and milestone payments are non-refundable once work has commenced.
• If a project is canceled before execution starts, a partial refund may be processed after deducting administrative fees.

How to Request a Refund

To initiate a return or refund request:

• Email us at [email protected] with your order/project ID, reason for request, and relevant documentation.
• Our team will review and respond within 3–5 business days.

Contact

If you have any questions regarding our return policy, please contact:
Email: [email protected]
Phone: +8801750726094