At Skoder Technologies, we aim to deliver the highest level of customer satisfaction through our products, services, and solutions. If you’re not completely satisfied, we’re here to help.

Digital Products & Services

Due to the nature of digital products and custom software services, all sales are generally final. However, we understand that each case is unique, so we offer the following:

• Service Issues: If you experience technical issues or believe the service was not delivered as agreed, please contact us within 7 days of delivery.
• Eligibility: Refunds are considered for undelivered or significantly delayed services, subject to review and validation.

Subscriptions & SaaS Platforms

• You may cancel your subscription at any time. Cancellations take effect from the next billing cycle.
• We do not offer refunds for partially used subscription periods unless there's a technical failure caused by our system.

Custom Projects

For custom software, branding, or consultancy services:

• Advance payments and milestone payments are non-refundable once work has commenced.
• If a project is canceled before execution starts, a partial refund may be processed after deducting administrative fees.

How to Request a Refund

To initiate a return or refund request:

• Email us at support@skoder.co with your order/project ID, reason for request, and relevant documentation.
• Our team will review and respond within 3–5 business days.

Contact

If you have any questions regarding our return policy, please contact:
Email: support@skoder.co
Phone: +8801750726094